Personal data policy
Last updated 2021-09-22
One of our most important pages
- Here we have collected a lot of useful information about what information you share when you shop and interact with us. We do this to make it clear to you:
- What a responsibility we have to protect your rights and privacy
- How we use the personal data you share by visiting, shopping and interacting with us in our various channels
- What data we collect, why we do it and how we use it.
Who collects your personal data?
The Occasional Rider AB (organization number 559089-1510) is the personal data controller for the data you share when you visit or order goods via occasionalrider.com or when you communicate with any of the channels connected to the company (e.g. e- mail, chat or phone).
In order to be able to deliver orders to you as a customer and offer you the best possible service, we use a number of well-selected subcontractors. This may, for example, concern carriers, payment solutions, chat functions or e-mail providers. In order for them to be able to fulfill their obligations as a supplier, they may handle selected personal data you have given us. In connection with this, they are classified as personal data assistants .
Which personal data is processed?
We have made a compilation of the personal data that is collected from you depending on how you interact with our company, our e-commerce and our communication channels. Here you also see briefly how we justify our collection.
Categories of personal data:
*Contains the personal data you chose to write/upload.
Assistants for processing personal data:
Why is your personal data processed?
We collect and process your personal data in order to deliver your order; to fulfill our commitments regarding, for example, warranty and right of complaint after delivered order and to be able to offer you the best possible service before, during and after your purchase.
Who can access your personal data?
We share some of your personal data with the subcontractors and partners we work with to be able to fulfill our mission towards you as a customer and to be able to fulfill our obligations as a company. This may mean, for example, that a carrier will handle some of your personal data in order to deliver your goods in a fast, safe and efficient way, or that your data will be handled by companies and software that help us with bookkeeping or support. This may mean that some of your data will be handled both within and outside the EU/EEA.
The suppliers we use who handle your personal data in turn have obligations that correspond to what you as a customer have agreed with us. These obligations are regulated in the Personal Data Protection Agreement we have, or are in the process of establishing, with the respective supplier.
Access to your personal data is authorization controlled, where only those who need to have access to it have it. The data is stored in systems or on devices with limited access via username and password.
How long do we store your personal data?
The Occasional Rider generally saves your data as long as it is necessary to fulfill our commitments to you as a customer or as long as there is an active customer relationship. However, there may be laws and obligations that we as a company need to comply with which means that we need to save your data for longer. However, our goal is to always keep the saved data to what is necessary to fulfill these requirements.
What rights do you have?
As a customer of The Occasional Rider, you have several rights that you should be aware of.
You have the right to:
- free of charge (once a year) request to receive an extract of what information is registered about you
- have the information held about you corrected so that it is correct and up-to-date and the right to restrict how we process it until it has been corrected
- have your data deleted as long as there are no laws and regulations that compel us to keep it or if it can be considered that there is a balancing of interests for us to keep it. However, you always have the right to dispute a balancing of interests
- withdraw a previous consent
- submit a complaint about the processing of your data to the Swedish Data Protection Authority.
Do you want to know more?
We hope this has given you information about how we process your personal data that will make you feel safe being a customer with us.
Should you have further questions and concerns about our personal data policy or have questions about what data we store about you, we are available to you via one of our communication channels.
The Occasional Rider